Unbelievable. My second vinyl fake wood floor is letting go of the subfloor again, and I am getting perturbed, which is a combination of per(fume) and turb(ulent), i.e., turbulent smelling, in the Australian dialect, “Crikey Mate, don’t maaahke may explaaain.” I am mystified yet again why flooring adhesive that is universally accepted by other subfloors and composite vinyl floor products refused to bond in my office hallway. It’s not in vitro fertilization here. It’s basically just a big peanut butter sandwich on the floor… but the peanut butter is mysteriously disintegrating. What?>>>??
I imagine the chipper sales guy at the big flooring store is going to have to get tough and throw down on this one. He was quite accommodating on the first floor failure, a regular Guy Smiley. “Hey, it happens now and then. Chet probably didn’t let the glue set up long enough. We all make mistakes. Sorry about the inconvenience.” I’m thinking that this time it won’t go as gently and he will have to blame the customer for crimes against plywood substrates or something just as ludicrous. He’ll probably send out his fixer dude, like the Mafia does, to clean up messes with a lot of bleach.
“Hi, Lawrenc Proctor, from CSI… ” chews audibly on spearmint gum, “Customer Service Intervention. Friends call me Larrrrry. Enemies don’t call. Heh, heh. After a cursorory inspection, I can see clearly that your building has excess moisture and/or vapors that seep into our very reliable products. Bottom line is this: the failure of the adhesive to bond is exclusively on your side of the equation, my man. See, my company has paid two unrelated guys to install quality flooring twice already. We can’t go three.” Demonstrates with fingers next to a menacing face.
Continues, “Makes me wonder if we don’t have Munchausen’s vinyl floor syndrome. Ever hear of it? Only known cure is full exposure to the light of truth.”
“I’m aware of Munchausen’s Disorder and Munchausen’s by proxy. Both involve the factitious presentation of illness in order to gain unjustified attention from high status medical personnel. What on earth does that have to do with your flooring not sticking twice?”
“I think you do know what’s up, Doc. I am a doctor too, in a manner of speaking. Floor doctor. Flooring people are drawn to my aura like moths to flame. But the flame is hot, let me tell you.”
“No! I mean, Yes! I did install the subfloor, but your own installer actually complimented my subflooring installation. I know in my spleen that’s not the problem. No, I did not spray anything on it. Besides, why would I sabotage my own floor for which I paid your imbecilic company $800?”
“Simple: Attention. You work alone all day. I’m sure it gets hard and lonely at times, huh Buddy? You’d like to hang out with the big dogs, right? Maybe write your own blog. I get it… but there are healthier ways to relate to flooring professionals. You could go to the annual conference in Rochester, just for starters.”
“I can’t believe this. Don’t start patronizing me, Larry. You are welcome to inspect my subfloor after you remove your second sucky vinyl floor application. Munchausen’s!! Unbelievable!”
“Lemme tell you why that’s not going to happen. I believe you know that the silicone would have been absorbed in the first layer of vinyl and left a residue that polluted the seal of the second. You are good, Mr. Burrito. Crazy good, leaving no evidence except the faint scent of WD40, which I detected as soon as I reached the top step here. Ahh, yes, the almost perfect flooring deception. You nearly pulled it off.”
“I’m willing to grant that one of us is insane, but I’m not surrendering to that label just yet, okay? Ever hear of Lawsuit Syndrome? It happens when a jerk contractor defrauds his customer and tries to slink away from contractual obligations and product warrantees. It’s only known cure is expensive litigation in court.”
“Now, let’s not get testy here, sir. No need to get upset. I’m sure our regional manager can help you reach resolution to your problem. He’s in our Harrisburg office, next to the state hospital, and I ‘m sure he’d be glad to meet you up there or at the coffee shop of the hospital, just off Second Street and Chestnut.”
“No. You are not going to pawn me off onto someone else who lies better than you do. What is he? A floor surgeon or a floor psychiatrist? Here’s what’s gonna happen: You are going to replace my floor and get it right or else refund my money and I’ll have a competent floor installer do the job. Or we can do this in court over an expensive lawsuit with court costs that you will pay. This is not my first rodeo with a bad business dude.”
“Okay, that’s it! I’m calling the police. And I need to warn you that I am carrying idiot spray, also known as bug and hornet foaming pesticide. I can accurately shoot a disabling jet stream within a two inch target radius from 22 feet, Larry. Draw!!”
Before the crackles and zaps of Larry Tazer even began to sputter, I had hit him with a liquid ounce of Spectracide Wasp and Hornet spray at the bridge of his nose. Predictably he began to gasp and cry that he was blinded and could not breathe. I grabbed him by his ear and he begged for mercy. “Take me to the hospital, man, for the love of God!”
I told him to take a message back to his boss– “Larry Proctor does not sleep with the fishes… yet. Don’t send fools to do a wise guy’s work.”
Baron Burrito von Munchausen